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Copy file name to clipboardExpand all lines: descriptions/0/api.intercom.io.yaml
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description: Time from conversation assignment to conversation close in
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seconds.
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example: 2310
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adjusted_handling_time:
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type: integer
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nullable: true
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description: Adjusted handling time for conversation in seconds. This is the active handling time excluding idle periods when teammates are not actively working on the conversation.
Copy file name to clipboardExpand all lines: descriptions/2.13/api.intercom.io.yaml
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description: Time from conversation assignment to conversation close in
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seconds.
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example: 2310
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adjusted_handling_time:
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type: integer
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nullable: true
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description: Adjusted handling time for conversation in seconds. This is the active handling time excluding idle periods when teammates are not actively working on the conversation.
Copy file name to clipboardExpand all lines: descriptions/2.14/api.intercom.io.yaml
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description: Time from conversation assignment to conversation close in
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seconds.
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example: 2310
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adjusted_handling_time:
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type: integer
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nullable: true
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description: Adjusted handling time for conversation in seconds. This is the active handling time excluding idle periods when teammates are not actively working on the conversation.
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