DOCSP-4155: [Guides] Add instructions for creating a live migration support ticket (#104)

* DOCSP-4155: [Guides] Add instructions for creating a live migration support ticket

Author: steveren

source/cloud/migrate-from-aws-to-atlas.txt

@@ -13,6 +13,9 @@
    check_your_environment:
    procedure:
      .. include:: /includes/steps/migrate-to-atlas.rst
+
+     .. include:: /includes/live-migrate-support.rst
+
    summary:
      You created an Atlas cluster, migrated data from your old AWS
      MongoDB cluster, and updated your applications to use the new

source/cloud/migrate-from-compose.txt

@@ -19,6 +19,8 @@
    procedure:
      .. include:: /includes/steps/migrate-compose.rst
 
+     .. include:: /includes/live-migrate-support.rst
+
    summary:
      You created an Atlas cluster, migrated data from your old Compose cluster, and
      updated your applications to use the new Atlas Cluster. Congratulations and

source/cloud/migrate-from-mlab.txt

@@ -45,6 +45,8 @@
    procedure:
      .. include:: /includes/steps/migrate-mlab.rst
 
+     .. include:: /includes/live-migrate-support.rst
+
    summary:
      You created an Atlas cluster, migrated data from your old mLab
      cluster, and updated your applications to use the new Atlas

source/includes/live-migrate-support.rst

@@ -0,0 +1,24 @@
+Migration Support
+-----------------
+
+If you have any questions regarding migration beyond what is covered
+in this documentation, or if you encounter an error during migration, please
+file a support ticket through the `Atlas UI <https://cloud.mongodb.com>`_.
+
+To file a support ticket:
+
+#. Click :guilabel:`Support` in the left-hand navigation.
+
+#. For :guilabel:`Atlas Issue Category`, select ``Help with live migration``.
+
+#. For :guilabel:`Priority`, select the appropriate priority. For questions,
+   please select ``Medium Priority``. If there was a failure in migration,
+   please select ``High Priority``.
+
+#. For :guilabel:`Request Summary`, please include ``Live Migration`` in
+   your summary.
+
+#. For :guilabel:`More details`, please include any other relevant details to
+   your question or migration error.
+
+#. Click the :guilabel:`Request Support` button to submit the form.