Organization self hosted ARC runners not picking jobs from another repo

[valentino-signapay]

Why are you starting this discussion?

Question

What GitHub Actions topic or product is this about?

ARC (Actions Runner Controller)

Discussion Details

Hi! I have deployed ARC runners, everything works fine, I have configured this runner group to my organization, so I can use it in all my repositories.
In my main repo, it works fine, and it was working in the rest of my repositories, but now, for no reason, my workflows are hanging in queue state. Randomly after cancel and rerun the workflows a single job was taken by the runner and completed, but the rest keeps queued.
Any help? Thank you.

[Unik69420]

Your workflows are hanging in the queue mainly because:

• Runners may be offline or disconnected: verify all runners are online and communicating properly.
• Runner concurrency limits: each runner handles one job at a time; if you have fewer runners than jobs, jobs will queue.
• Runner group permissions: ensure the runner group is still properly assigned and authorized for the repositories.
• Workflow settings: check if concurrency or job dependencies in your workflow are causing jobs to wait.
• Runner machine issues: check runner logs for errors or crashes that might block job processing.

Try restarting your runners, verifying assignments, and adding more runners if job volume increased. Also, review your workflow YAML for any conditions or concurrency settings that could delay job execution.

[Adarshthakur-850]

1. Runner Not Assigned to Target Repo
   ✅ Go to the target repo → Settings → Actions → Runners

🔧 Ensure the runner group includes the repo

2. Runner Scope is Organization-Level
   ✅ Go to Organization Settings → Actions → Runner groups

📌 Make sure the group is visible to the target repo:

Set visibility to "All repositories" or

Add the specific repo manually

3. Runner Labels Don't Match Workflow
   🔧 Check the runner's labels (e.g., ubuntu-latest, self-hosted)

Make sure the workflow job matches:

yaml
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Edit
runs-on: [self-hosted, linux]