diff --git a/source/Classroom/Troubleshooting/Authentication/dns_records_and_underscores.md b/source/Classroom/Troubleshooting/Authentication/dns_records_and_underscores.md index 054eaf3fdb..19cf339159 100644 --- a/source/Classroom/Troubleshooting/Authentication/dns_records_and_underscores.md +++ b/source/Classroom/Troubleshooting/Authentication/dns_records_and_underscores.md @@ -1,4 +1,7 @@ --- +st: + published_at: 2016-06-09 + type: Classroom seo: title: DNS records and underscores description: DNS records and underscores @@ -11,7 +14,9 @@ navigation: show: true --- -Some DNS providers do not support underscores in zone file entries, however an underscore is required in the DKIM TXT entries outlined in the [Whitelabel Wizard](http://docs.sendgrid.com/documentation/get-started/whitelabel-wizard/). +Some DNS providers do not support underscores in zone file entries, however an underscore is required in some DNS entries outlined in the [Whitelabel]({{root_url}}/User_Guide/Settings/Whitelabel/index.html) process. -If your provider does not allow you to use underscores, you need to consider changing DNS hosting providers if you want to take advantage of the Whitelabel feature. +If your provider does not allow you to use underscores, you may need to consider changing DNS hosting provider if you want to take advantage of the Whitelabel feature. + +Alternatively, disabling [Automated Security]({{root_url}}/Classroom/Deliver/Sender_Authentication/what_is_automated_security_in_the_whitelabel_settings.html) when Whitelabeling will remove the need to set up the CNAME records with underscores in them that can cause this issue initially.