diff --git a/source/Classroom/Basics/Billing/billing_info_and_faqs.md b/source/Classroom/Basics/Billing/billing_info_and_faqs.md index 56c431c16a..b32b5915ca 100644 --- a/source/Classroom/Basics/Billing/billing_info_and_faqs.md +++ b/source/Classroom/Basics/Billing/billing_info_and_faqs.md @@ -33,7 +33,7 @@ Credits don't roll over from month to month, any unused credits from the previou **I missed a payment, what happens next?** -Accounts with outstanding balances over 7 days old will be suspended due to nonpayment. As soon as you can [update your payment info]({{root_url}}/Classroom/Basics/Billing/update_your_credit_card_and_resubmit_payments.html), your account will become active again. +Accounts with outstanding balances over 4-5 days old will be suspended due to nonpayment. As soon as you can [update your payment info]({{root_url}}/Classroom/Basics/Billing/update_your_credit_card_and_resubmit_payments.html), your account will become active again. Accounts that have unpaid invoices and are still suspended during the last week of the month will be terminated, and access revoked until the balance is settled. Please contact support to get your account re-activated from a billing terminated state.