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AHT api doc updates #312

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Merged
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Oct 1, 2025
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AHT api doc updates #312

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5 changes: 5 additions & 0 deletions descriptions/0/api.intercom.io.yaml
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Expand Up @@ -17995,6 +17995,11 @@ components:
description: Time from conversation assignment to conversation close in
seconds.
example: 2310
adjusted_handling_time:
type: integer
nullable: true
description: Adjusted handling time for conversation in seconds. This is the active handling time excluding idle periods when teammates are not actively working on the conversation.
example: 1800
conversation_teammates:
title: Conversation teammates
type: object
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5 changes: 5 additions & 0 deletions descriptions/2.13/api.intercom.io.yaml
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Expand Up @@ -15829,6 +15829,11 @@ components:
description: Time from conversation assignment to conversation close in
seconds.
example: 2310
adjusted_handling_time:
type: integer
nullable: true
description: Adjusted handling time for conversation in seconds. This is the active handling time excluding idle periods when teammates are not actively working on the conversation.
example: 1800
conversation_teammates:
title: Conversation teammates
type: object
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5 changes: 5 additions & 0 deletions descriptions/2.14/api.intercom.io.yaml
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Original file line number Diff line number Diff line change
Expand Up @@ -17042,6 +17042,11 @@ components:
description: Time from conversation assignment to conversation close in
seconds.
example: 2310
adjusted_handling_time:
type: integer
nullable: true
description: Adjusted handling time for conversation in seconds. This is the active handling time excluding idle periods when teammates are not actively working on the conversation.
example: 1800
conversation_teammates:
title: Conversation teammates
type: object
Expand Down