Added get newest RT ticket #232
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(Closed and reopened, which seems to have fixed CI not getting triggered initially) |
| @classmethod | ||
| def get_newest(cls, connection, queue): | ||
| """Returns the newest created RT ticket in the given queue""" | ||
| resp = connection.get("https://rt.ocf.berkeley.edu/REST/1.0/search/ticket?query=Queue='{}'&orderby=-Created".format(queue)) |
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Not sure if this would work since I can't seem to find relevant stuff in the docs (https://rt-wiki.bestpractical.com/wiki/REST#Ticket_Search), but I think it might return a bunch of tickets instead of one?
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Invalid query: 'Wrong query, expecting a VALUE in 'Queue=>help<--here' at /opt/rt5/sbin/../lib/RT/Tickets.pm line 3036, <DATA> line 1662.
Stack:
[/opt/rt5/sbin/../lib/RT/Tickets.pm:3036]
[/opt/rt5/sbin/../lib/RT/Tickets.pm:3248]
[/opt/rt5/share/html/REST/1.0/search/dhandler:120]
[/opt/rt5/share/html/REST/1.0/autohandler:54]
[/opt/rt5/sbin/../lib/RT/Interface/Web.pm:710]
[/opt/rt5/sbin/../lib/RT/Interface/Web.pm:389]
[/opt/rt5/share/html/autohandler:53]
'.
| return line.split(': ', 1)[1] | ||
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| return cls( | ||
| number=num, |
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Probably need to do something to find id: ticket/<ticket-id>;
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| lines = resp.text.splitlines() | ||
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| def find(header): |
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idk this is legacy, it's elegant but comparatively inefficient i guess (need to do 4 passes instead of 1)
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https://metacpan.org/pod/RT::Extension::REST2#Cookie-Auth |
New method to get latest RT ticket using REST API. Pushed to master to test since local tests aren't working.