GLIBC_2.14' not found issue and report not generated

[aparnaNammi]

Hi, Please resolve the below issue when I run this command :
./scancode --format html project_R1.17New/lib project_R1.17New_result_lib_3Run.html --verbose

OSError: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /app/share/scancode-toolkit-2.0.0rc1/src/typecode/bin/linux-64/lib/libmagic.so)
Thanks, Aparna

[pombredanne]

@aparnaNammi Thank you for the report.
Can you tell which exact version of Linux you are running?

[aparnaNammi]

thanks .. this is the version of Linux : 2.6.32-642.11.1.el6.x86_64

[pombredanne]

@aparnaNammi 2.6.32-642.11.1.el6.x86_64 is the version of your Linux Kernel (which is likely either a CentOS 6 or RHEL 6) but which distro and exact distro version do you use exactly?

I need to know that for any attempt to reproduce the issue you are facing.

[aparnaNammi]

1. uname -a
   Linux ruvra86a0050 2.6.32-642.11.1.el6.x86_64 Minor README adjustments #1 SMP Wed Oct 26 10:25:23 EDT 2016 x86_64 x86_64 x86_64 GNU/Linux
2. cat /proc/version
   Linux version 2.6.32-642.11.1.el6.x86_64 (mockbuild@x86-027.build.eng.bos.redhat.com) (gcc version 4.4.7 20120313 (Red Hat 4.4.7-17) (GCC) ) Minor README adjustments #1 SMP Wed Oct 26 10:25:23 EDT 2016

[aparnaNammi]

I have taken latest scan code zip and executed
./scancode html-app proj proj_result.html and ./scancode html proj proj_result.html
commands, but still I am getting this error : OSError: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /app/share/scancode/scancode-toolkit-develop/src/typecode/bin/linux-64/lib/libmagic.so)
This is the version of Linux I have :
Linux version 2.6.32-642.11.1.el6.x86_64 (mockbuild@x86-027.build.eng.bos.redhat.com) (gcc version 4.4.7 20120313 (Red Hat 4.4.7-17) (GCC) ) #1 SMP Wed Oct 26 10:25:23 EDT 2016

[pombredanne]

@aparnaNammi Thanks .... while you are at it: can you print cat /etc/lsb-release ?

And what does ScanCode say when you run ./scancode --version ?

[pombredanne]

and may be do you have a lsb_release command too? I need to be able to reproduce: e.g if you can tell me: This is CentOS 6.5 x64, or Fedora 22 x64 or RHEL 6 that's all I need to know. Do you have that info?

[pombredanne]

@aparnaNammi This may help: can you install this tool? https://github.com/nir0s/distro#installation and then run distro and paste the output? This should tell which exact Linux distro flavor and version you are running.

[aparnaNammi]

Hi,
I am not able to find lsb-release
cat: /etc/lsb-release: No such file or directory
./scancode --version
ScanCode version 2.0.0rc3

[aparnaNammi]

Red Hat Enterprise Linux Server release 6.7 (Santiago)
written in the etc/redhat-release.
I do not have permission to install any thing on my Linux server

[pombredanne]

@aparnaNammi thanks. That hopefully be enough for me to debug this issue. Though per https://access.redhat.com/articles/3078#RHEL6 it looks like you are running a 6.8 Kernel, though that should not matter much. Now the difficulty for me will be to put my hands on a downloadable trial ISO for this so I could test it in a VM....

Any idea? May be the trial from https://access.redhat.com/products/red-hat-enterprise-linux/evaluation ?

If not I might have to use CentOS that should be close enough. Or some old Fedora as I can read in this note: Codename: Santiago (based on a mix of Fedora 12, Fedora 13, and several modifications)

[aparnaNammi]

I have no idea Philippe.. I'm sorry

[aparnaNammi]

Hi .. Any luck on the fix for this issue