User feedback is not captured with versions older than 3.2.0

[pdyatlov]

Environment

How did you install the package? (Git-URL, Assetstore)
add package

Which version of Unity?
6000.0.47f1

Is this happening in Unity (editor) or on a player like Android, iOS, Windows?
Editor + build

Steps to Reproduce

1. Install sentry package older than 3.2.0 (3.1.0 and lower)
2. Use SentrySdk.CaptureUserFeedback (instead of CaptureFeedback)

Expected Result

Expected the feedback to be captured even though the API is obsolete

Actual Result

The feedback was not captured

Any logs or screenshots

event id generated fine: d4ef896322344d0fac8dd2b68e84424f

var eventId = SentrySdk.CaptureMessage($"[{userName}] says:");
SentrySdk.CaptureUserFeedback(eventId, $"{header} | {_inputField.text}", "email", userName);

[bruno-garcia]

does sentry show the error but no feedback linked?

there's also no feedback if you in the feedback page itself?

could you share your org slug so I can check the stats for dropped data?

cc @jamescrosswell @Flash0ver could the addition of the new api have broken the old?

[pdyatlov]

does sentry show the error but no feedback linked?

No error. The event goes out just fine, but does not appear on my Sentry dashboard

there's also no feedback if you in the feedback page itself?

Sending feedback from 3.2.0 and the new API works. When I rollback to 3.1.0 and use CaptureUserFeedback from the same spot in code, it stops working

could you share your org slug so I can check the stats for dropped data?

white-ink, 4507232060243968

[bruno-garcia]

That's odd, looking at:

• Support sending User Feedback without errors/exceptions sentry-dotnet#3981

There were no changes to CaptureUserFeedback and the tests are still there and passing. I'll test it out locally.

[bruno-garcia]

Tested with a CLI on .NET and it worked:

var eventId = SentrySdk.CaptureMessage("An event that will receive user feedback.");
SentrySdk.CaptureUserFeedback(eventId, "user@example.com", "It broke.", "The User");

Could you share a repro? Not sure what could be going wrong there

[pdyatlov]

I just double and triple checked with both a build and editor.

3.1.0, after a feedback is sent (SendUserFeedback)

3.2.0, after a feedback is sent (obsolete SendUserFeedback)

3.2.0, after a feedback is sent (SendFeedback)

Anonymous - Steam logged off
Paul Dy - Steam logged in

That's what I call when the game starts, maybe that affects it somehow?

SentrySdk.Init(options =>
{
    options.Dsn = "https://40b714a992cbe1e7a9~4268@o4507232060243968.ingest.de.sentry.io/450723~24";

    options.SendDefaultPii = true;
    options.AutoSessionTracking = true;
    options.IsGlobalModeEnabled = true;
    options.TracesSampleRate = 0.1f;
});

SentrySdk.StartSession();