Reducing jira char limit by 100 so Jira doesn't overrun this when closing tags

[alexcottner]

We ran into an issue today with a code block getting truncated when writing to Jira. Jira then tried to close the code block out with thee more characters to make the markdown valid, which then exceeded the character limit.

If we're already truncating we can cut off a few more characters to allow for this to happen without exceeding the limit.

Link to alert thread.

[say-yawn]

Any reasoning on truncating 100 more char? Also is it worth maybe adding a text that says the full description was not copy-pasted due to char limit?

[alexcottner]

Any reasoning on truncating 100 more char? Also is it worth maybe adding a text that says the full description was not copy-pasted due to char limit?

The 100 characters is just to give plenty of room to let Jira close out any hanging elements. Really 4 characters should be enough, but nested code blocks are a thing and 32,667 still seems like a lot of context.

We could add something like {truncated...} to the end. But I was hoping to make this a quick fix and not change existing behavior.

[say-yawn]

Thanks, quick fix is fine.