The job was not started because recent account payments have failed

[flornet]

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I've been using Github Pages for a few years now.
Suddenly, building & deploying my site with Github Actions stopped working.
The message is:
The job was not started because recent account payments have failed or your spending limit needs to be increased. Please check the 'Billing & plans' section in your settings.

I'm using a free account.
One week ago, it was working... I really don't get it.
The only recent change is that I started using Co-pilot today within Visual Studio Code.
Could it be the cause of this problem?
Any idea on how to fix it?

Cheers,

Florent

[zapta]

Same here. With very low workflow usage.

[flornet]

I've tried to add a credit card and it seems to work (although the limit stays at 0.0$)

[glandium]

Same here, although I totally could believe I've hit the limit of 2000 action minutes... but "Usage this month" under "Billing and plans"/"Plans and usage" shows ... 0 usage. At all. Which is also impossible.

[johnkerl]

Oddly single-cell-data/SOMA CI runs OK; single-cell-data/TileDB-SOMA CI fails as described here.

Weird since billing is per-org not per-repo.

Began about an hour ago and is now persistent.

[andychu]

I'm also hitting this, it seems like a bug, because our repo is public

In oils-for-unix/oils

[zapta]

I got this

"
GitHub (GitHub Support)Feb 20, 2025, 9:52 PM UTCHi there,Thanks for reaching out, and sorry for the trouble here. This appears to be related to a change that the Actions team made earlier today that had unintended consequences.They've reverted the change and you should be able to try this again without seeing an error. Please try that when you have a moment and let us know if you continue to see the error message, or if we can help with anything else at the moment.Cheers,TJ | GitHub Support
--"

[kangah-codes]

+1 None of my actions will run still

[LyuJiayi654]

+1 None of my actions will run still

[CeeRoo]

For those who may still be seeing an issue, our account owner had to set a monetary value for a budget. It had been set to 0 which was causing the deployment errors, but it was set to 0 for a long time. Not sure if anything changed at github with regard to deployments, but setting a budget value may fix it for you.

As a sidenote, the error message should be much clearer and point to the budget if that is the issue.

[Hassan-Zubair10]

Update: Filed a ticket on https://support.github.com and they resolved my issue.

[hudsonrio]

For those who may still be seeing an issue, our account owner had to set a monetary value for a budget. It had been set to 0 which was causing the deployment errors, but it was set to 0 for a long time. Not sure if anything changed at github with regard to deployments, but setting a budget value may fix it for you.

As a sidenote, the error message should be much clearer and point to the budget if that is the issue.

This helped us resolve our issue. Thanks @CeeRoo

[mikeelindsay]

Still having the issue

[sins921]

perdón la verdad y sin ofender pero asta cuando enpieso a ganar pues necesito comer ya más de un mes esforzándome por nada

[bjorn-avans]

Facing the same problem as of today.

[nebuk89]

Let me check whats going on and follow up <3 sorry folks.

[andrii-bodnar]

Experiencing the same error in multiple public repositories (for example, https://github.com/crowdin/github-action/actions)

However, the last payment was successful and the current usage of GitHub Actions does not exceed 3000 minutes.

[philjackson]

We're (Pitch) also experiencing this. @nebuk89 did you find anything in your investigations?

edit: we're seeing it with a private repo on the team plan, all payments up-to-date that I can see.

[sebgie]

Also need to bump this thread. Private repos on the team plan fail. Invoices are all settled and spending limit is not reached.
No response from Support either.

[philjackson]

I've had a response from support, but quite a generic "we'll pass it onto the team". I'll update here if I hear anything else.

[sebgie]

Thank you for the update!
The team informed me just now that the builds are running again.

[brentmn]

We're having the same issue. Private repos, plenty of quota and spending limit available.

[brentmn]

Update: just started working again

[cherriford]

Also experiencing this on a public repo in a newly created organization

[sionyx]

@gmondello could you please check this repo https://github.com/sionyx/bookreadermngrweb/actions/runs/16261966620

It's public so it shoud not depend on payment, but after several trys actions start to fail. I have tried to restart action, but error is still here.

[gmondello]

@sionyx there are restrictions on your account. Please open a ticket so that it can get addressed by the appropriate team.

[alibek-cto]

Hello,

Our GitHub Actions workflows are not running due to the following error:

"The job was not started because recent account payments have failed or your spending limit needs to be increased."

We have checked our billing usage and invoice sections for the BeyimTech enterprise, and no outstanding balance or failed payment is shown. Usage is reported as less than $0.01, and the current card is valid.

We also created a cost center, and confirmed that a credit card is added.
And we added a ticket in support (https://support.github.com/ticket/personal/0/3554690) last Wednsday, but nobody responded yet

Could you please help us:

• Identify if there are any failed payments or restrictions on our account?
• Re-enable GitHub Actions for our organization?
• Provide steps to resolve this issue?

Thank you very much for your assistance.

[rohitcoder]

Hey Guys, I found the workaround (Github team still needs to fix it, but for time-being you all can use this approach)

Follow these step

1. Go to your org Settings
2. Billing and Licensing
3. Budgets and alerts
4. Increase budget for Packages & Actions to something more than $0, And try to run your actions again, it will work!!
   
5. All done! Now you guys can dance.

Now, at least give me a follow on my github profile @rohitcoder 😁😁😁😁 ✌️

[blntekdev]

thanks bud, worked for our Org

[blntekdev]

in advanced steps, adding billing address, adding a payment Card, then raise the Actions limits to $30 did the trick

[setu4993]

We're seeing the same issue, support ticket: https://support.github.com/ticket/personal/0/3586539

[gmondello]

@setu4993 based on the updates to the ticket it looks like things are working as expected for your account now. If not, please let me know!

[V4VGabriel]

Also seeing the same issue. Here's my ticket: https://support.github.com/ticket/personal/0/3579149

This is stopping us with a serious production build problem and I've been trying to get someone to look into it for days now.

[gmondello]

@V4VGabriel - We'll need to dig further as to why your account got into a bad state, but we've just synced it and it looks like it should be working again. Can you reattempt and let us know please?

[mariohernandez]

@rohitcoder unfortunately doing all those steps did not work for me. This is the first time I run into this issue and it happened at the worst time possible. Any other suggestions to fix this would be appreciated.

[Woody1193]

I'm also seeing the same issue on my Biip-Dev organization. I added a credit card, set my billing information and set budgets but I'm still seeing the issue. This is quite frustrating, considering that we have builds that can't go through until this is resolved.

[gmondello]

@Woody1193 We'll need to dig further as to why your account got into a bad state, but we've just synced it and it looks like it should be working again. Can you reattempt and let us know please?

[Woody1193]

@gmondello it looks like some sort of batch process was running in GitHub's backend because it now works. It would be nice to have some more visibility into these sorts of things because the system, as it is, is not transparent. And this issue actually cost me two days of development time.

[mariohernandez]

Hi @gmondello are you able to assist me with this issue? Anything I need to in my account to resolve this issue? Thanks.

[gmondello]

Happy to help... do you have a ticket I can look at? Or, just let me know if you are referring to your personal account (mariohernandez) or another account (org, enterprise, etc.)?

[mariohernandez]

I think I'm good now. I created a new budget rather than edit the existing one. Jobs are running and in a couple of minutes I'll know if they are successful. Thank you.

[alibek-cto]

Hi @gmondello
I created a ticket (https://support.github.com/ticket/personal/0/3554690) 2 weeks ago and nobody has responded yet, could you please check it and help me with the same problem?

[selcarpa]

I submitted a support two months ago, my codespace is not working, but now I find that my actions are also not working. Can you tell me the reason, I use it to build open source projects.

[gmondello]

I've checked your ticket and the account is in a state that I cannot help with. I've left an internal comment on your ticket to ask for it to be prioritized.

[z44d]

I have the same issue, i can't run actions and they required a payment method, i have added one and they have took 1$ from my card after that my account got locked, i removed the card and they still ask me for payment methods, i have never subscribed in any paid services my copilot plan is free and github plan is free, my all budgets are 0$. i have submitted a ticket. but i saw this notifaction.

The GitHub team will have limited availability from July 19th to July 27th. During this time, you may experience a slight delay in our support response. Thank you for your patience and understanding.

Any help? i think this will take a long time..

[gmondello]

@z44d please open a support issue. Your account is in a billing locked state and that's nothing I can help with.

[z44d]

@z44d please open a support issue. Your account is in a billing locked state and that's nothing I can help with.

Okay thank you so much.

[Hariswar8018]

Either :
Copilot is unrelated — using GitHub Copilot doesn’t directly affect your GitHub Actions limits.

Actions usage limit reached — Free accounts have a limit on GitHub Actions minutes (usually 2000 minutes/month for public repos, less or none for private ones).

Billing set accidentally — If you enabled billing for some service (like private Actions usage or Codespaces), GitHub might expect payment info and block jobs when it fails to charge.

[ljhskyso]

the same issue - i think our org just used up the free 2000 min for github actions. i have setup the payment method and set a $30 budget for the services, but the github actions do not get unblocked. submitted a support ticket. not sure if this is something you can help with @gmondello . thanks in advance!

my support ticket @ https://support.github.com/ticket/personal/0/3600503

[gmondello]

@ljhskyso it looks like Actions are running as expected on your account. Can you confirm you are still having an issue?

And yes, I can confirm, your org has used the free GitHub Actions included with your account. You can confirm this by viewing more details on the Current Included usage tile on your Billing and licensing overview page:

[dex-zawee-energy]

Hi, our org is having the same issue, please take a look at the ticket