Sorter component not saving in Customizer

[crerem]

Site Health Report

`

wp-core

version: 6.7.1
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: local
user_count: 9
dotorg_communication: true

wp-paths-sizes

wordpress_path: C:\Users\crere\Local Sites\residenceme\app\public
wordpress_size: loading...
uploads_path: C:\Users\crere\Local Sites\residenceme\app\public/wp-content/uploads
uploads_size: loading...
themes_path: C:\Users\crere\Local Sites\residenceme\app\public/wp-content/themes
themes_size: loading...
plugins_path: C:\Users\crere\Local Sites\residenceme\app\public/wp-content/plugins
plugins_size: loading...
fonts_path: C:\Users\crere\Local Sites\residenceme\app\public/wp-content/uploads/fonts
fonts_size: loading...
database_size: loading...
total_size: loading...

wp-active-theme

name: WpResidence (wpresidence)
version: 5.0.7
author: wpestate
author_website: https://www.wpestate.org
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, title-tag, post-thumbnails, automatic-feed-links, custom-background, align-wide, rtl, gutenberg, menus, widgets
theme_path: C:\Users\crere\Local Sites\residenceme\app\public/wp-content/themes/wpresidence
auto_update: Disabled

wp-themes-inactive (4)

Twenty Twenty-Five: version: 1.0, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Four: version: 1.3, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Three: version: 1.6, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Two: version: 1.9, author: the WordPress team, Auto-updates disabled

wp-plugins-active (12)

Elementor: version: 3.26.0, author: Elementor.com, Auto-updates disabled
MlsImport: version: 5.8.4, author: MlsImport, Auto-updates disabled
One Click Demo Import: version: 3.3.0, author: OCDI, Auto-updates disabled
Query Monitor: version: 3.17.0, author: John Blackbourn, Auto-updates disabled
Slider Revolution: version: 6.7.17, author: ThemePunch, Auto-updates disabled
SVG Support: version: 2.5.8, author: Benbodhi, Auto-updates disabled
WordPress Real Estate Plugin: version: 1.0, author: Your Name, Auto-updates disabled
WPBakery Page Builder: version: 8.0.1, author: Michael M - WPBakery.com, Auto-updates disabled
Wpresidence - Gutenberg blocks: version: 1.50.1, author: wpestate, Auto-updates disabled
Wpresidence -Theme Core Functionality: version: 5.0.7, author: wpestate, Auto-updates disabled
WpResidence Elementor Design Studio: version: 5.0.4, author: WpEstate, Auto-updates disabled
WpResidence Elementor Widgets: version: 5.0.7, author: WpEstate, Auto-updates disabled

wp-plugins-inactive (1)

WpEstate CRM: version: 5.0.4, author: wpestate, Auto-updates disabled

wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1808
imagemagick_version: ImageMagick 7.1.0-18 Q16 x64 2021-12-14 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 1000M
upload_max_filesize: 300M
max_effective_size: 300 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 16 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 1536
imagick::RESOURCETYPE_MAP: 16 GB
imagick::RESOURCETYPE_MEMORY: 8 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CLIPBOARD, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DJVU, DNG, DOT, DPS, DPX, DXT1, DXT5, EMF, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FILE, FITS, FL32, FLIF, FLV, FPX, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, JXL, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WPG, X3F, XBM, XC, XCF, XPM, XPS, XV, YAML, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: not available

wp-server

server_architecture: Windows NT 10.0 AMD64
httpd_software: nginx/1.26.1
php_version: 8.2.23 64bit
php_sapi: cgi-fcgi
max_input_variables: 4000
time_limit: 1200
memory_limit: 256M
max_input_time: 600
upload_max_filesize: 300M
php_post_max_size: 1000M
curl_version: 8.7.0-DEV OpenSSL/3.0.13
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false
current: 2024-12-18T14:51:10+00:00
utc-time: Wednesday, 18-Dec-24 14:51:10 UTC
server-time: 2024-12-18T14:51:04+00:00

wp-database

extension: mysqli
server_version: 8.0.16
client_version: mysqlnd 8.2.23
max_allowed_packet: 16777216
max_connections: 151

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: C:\Users\crere\Local Sites\residenceme\app\public/wp-content
WP_PLUGIN_DIR: C:\Users\crere\Local Sites\residenceme\app\public/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: true
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: true
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: local
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: writable
0: Writable

redux-framework

version: 4.5.3.1
installation: in_plugin
data directory: C:/Users/crere/Local Sites/residenceme/app/public/wp-content/plugins/wpresidence-core/redux-framework/redux-core/
browser:
Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Browser: Chrome
Version: 131.0.0.0
Platform: Windows

redux-instance-wpresidence_admin

opt_name: wpresidence_admin
global_variable: wpresidence_admin
dev_mode: false
ajax_save: true
page_slug: wpresidence_admin
page_permissions: manage_options
menu_type: menu
page_parent: themes.php
compiler: true
output: true
output_tag: true
templates_path: undefined
extensions:
Accordion: 4.3.16
Color Scheme: 4.4.10
Custom Fonts: 4.4.2
Customizer: 4.5.1
Datetime: 4.3.15
Google Maps: 4.4.0
Icon Select: 4.4.2
Import Export: 4.0.0
Js Button: 4.3.16
Metaboxes: 4.2.0
Multi Media: 4.4.1
Options Object: 4.0.0
Repeater: 4.3.13
Shortcodes: 4.3.6
Social Profiles: 4.3.17
Tabbed: 4.4.8
Taxonomy: 4.4.6
Users: 4.4.1
Widget Areas: 4.3.20
Wpestate Currency: 3.0.0
Wpestate Custom Fields List: 3.0.0
Wpestate Custom Unit Design: 3.0.0
Wpestate Custom Url Rewrite: 3.0.0
Wpestate Generate Pins: 3.0.0
Wpestate Header Footer: 3.0.0
Wpestate Image Size: 3.0.0
Wpestate Property Card Details Customizer: 3.0.0
Wpestate Select: 3.0.0
Wpestate Set Search: 3.0.0
Wpestate Sortable: 3.0.0
Wpestate Taxonomy Tabs: 3.0.0
Wpestate Taxonomy Tabs Price: 3.0.0

`

Steps to reproduce

Added this section into a theme

Redux::setSection($opt_name, array(
'title' => __('Selection for Accordion Layout', 'wpresidence-core'),
'id' => 'property_page_simple_acc_sec_tab',
'subsection' => true,

 'fields' => array(
     array(
         'id' => 'wp_estate_property_page_acc_order',
         'type' => 'sorter',
         'title' => 'Arrange Sections',
         'desc' => 'Drag and drop sections and organize your property page design.',
         'options' => array(
             'enabled' => array(
                 'overview' => esc_html__('Overview', 'wpresidence-core'),
                 'description' => esc_html__('Description', 'wpresidence-core'),
                 'documents' => esc_html__('Documents', 'wpresidence-core'),
                 'multi-units' => esc_html__('Multi Units', 'wpresidence-core'),
                 'energy-savings' => esc_html__('Energy Savings', 'wpresidence-core'),
                 'address' => esc_html__('Address', 'wpresidence-core'),
                 'listing_details' => esc_html__('Listing Details', 'wpresidence-core'),
                 'features' => esc_html__('Amenities and Features', 'wpresidence-core'),
                 'video' => esc_html__('Video', 'wpresidence-core'),
                 'map' => esc_html__('Map', 'wpresidence-core'),
                 'virtual_tour' => esc_html__('Virtual Tour', 'wpresidence-core'),
                 'walkscore' => esc_html__('WalkScore', 'wpresidence-core'),
                 'nearby' => esc_html__('What\'s Nearby', 'wpresidence-core'),
                 'payment_calculator' => esc_html__('Payment Calculator', 'wpresidence-core'),
                 'floor_plans' => esc_html__('Floor Plans', 'wpresidence-core'),
                 'page_views' => esc_html__('Page Views', 'wpresidence-core'),
                 'schedule_tour' => esc_html__('Schedule Tour', 'wpresidence-core'),
                 'agent_area' => esc_html__('Agent', 'wpresidence-core'),
                 'other_agents' => esc_html__('Other Agents', 'wpresidence-core'),
                 'reviews' => esc_html__('Reviews', 'wpresidence-core'),
                 'similar' => esc_html__('Similar Listings', 'wpresidence-core'),
             ),
             'disabled' => array(
             )
         ),
         'save_always' => true,
     ),

)));

Expected Behavior

User should be able to sort items and move theme betwen disabled and enabled areas. On save the order and location (enabled/disabled) should be saved . This thing should happen in customizer.

Actual Behavior

Evertyhing workin as expected in wp-admin. However in customizer, if you change the order and location the data will not be saved .

Any Error Details (PHP/JavaScript)

I noticed the following - in console.log for customizer i see the option changed like this https://prnt.sc/hTqE1VWi7bCp - wpresidence_admin is the $opt_name

In wp-admin -(where is workng fine) i see in network ajax https://prnt.sc/j2_VkNtoBmlc

[kprovance]

Unfortunately, next year is the soonest I can look at this. That said, Redux is a community project. If you're a developer and want to take a stab at a solution and submit a pull request, I'll review it and credit you.

[crerem]

No problem , if i came with a solution until that time i will let you know -Happy Holidays and thank you for your efforts.