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9 changes: 2 additions & 7 deletions source/Glossary/triggered_email.md
Original file line number Diff line number Diff line change
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---
seo:
title: Triggered Email
description: Triggered emails are emails that are triggered by specific events or actions.
description: Triggered emails are another name for automated emails that are triggered by specific events or actions.
keywords: automated email, triggered email, Threads, triggering event, event
title: Triggered Email
weight: 0
Expand All @@ -10,11 +10,6 @@ navigation:
show: true
---

Triggered email is a form of [automated email]({{root_url}}/Glossary/automated_email.html) that is sent only when a specific [triggering event]({{root_url}}/Glossary/triggering_events.html) occurs or a specific user takes a certain action that prompts the delivery of the email. Triggered emails must be set up in advance: you have to specify which event will trigger the delivery of the email.

In the case of SendGrid’s automated and behavior driven email platform, [Threads](http://threads.io/), this is accomplished by tracking individual users and the actions that they may take when interacting with your application or website.


{% info %}
Please visit the [Threads Support Page](https://support.threads.io/hc/en-us) for more information about how you can send triggered email through your SendGrid account.
Triggered email is another term for [automated email]({{root_url}}/Glossary/automated_email.html).
{% endinfo %}